Posts in Business
8 UX Design Challenges with Connected Devices, Part 1

Connected Device User Experience design is a trifecta blending of The Device (hardware enabling a function), The Service (providing the value), and The App (a user interface, providing access). Connected Devices are the NFL of the UX world - very hard to get right and unforgiving when it fails. Our background has taught us that we're going beyond connecting digital platforms - we're connecting people. To do that successfully we need to address these eight challenges.

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UX Design Life-Cycle, Part 6: Prototype Main/Secondary Scenarios

Know how spaghetti always seems to taste better on the second day? The reason is simple: the pasta absorbs a lot of the moisture and some of the sauce. When you re-heat it, it retains the flavor without being as "wet" as the day before. Prototyping is one of the most powerful steps in the design process. It melds together your research, flow, and visuals, giving a soul to your idea. We will discuss two methods we use for prototyping, highlighting the strengths and weaknesses of each approach.

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UX Design Life-Cycle, A Mini-Series

Clients ask: “...tell us about your process or design principles.” I am going to do something far more valuable: I am going to write about what has worked and what has not worked. In the weeks ahead, I will post a series of bite-sized articles that encapsulate the life-cycle of product design and user experience (UX), across a variety of industries, with clients both large and small, with consumer and commercial projects.

Trust me: you will have fun reading these and you will learn something new.

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The Role of the UX Leader vs. UX Manager

An Ounce of Prevention is Worth a Pound of Cure. To avoid team dysfunction, I have learned to do two things:

1. Push decision responsibility far down into an organization by creating many small teams, even as small as 2-persons, with a dedicated team leader;

2. Carefully separate the roles of Team Lead from Manager and communicate expectations for each role.

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